What is Loyalty Program for online store?
Loyalty Program is a reward system for your customers in which you can reward your customers by giving them some loyalty points against each order, against referrals. Your Customers can then redeem those points while placing an order. You, as store admin, can also offer loyalty points as signup bonus and to referral receiver too.
How much Loyalty Points can a customer redeem at one go?
You, as store admin, have access to the settings where you can set percentage of points that can be redeemed against each order and maximum number of points that can be redeemed in an order. Also, you would have an option to set minimum number of points that can be redeemed in an order. Apart from this, you can also set the points to be redeemed in the multiple of certain value.
For example, If you have the following settings:
Percentage of Points that can be redeemed against order value: 10%
Min. Points that can be redeemed in an order: 50
Max. Points that can be redeemed in an order: 300
Points can be redeemed in the multiple of: 50
Then:
CASE 1:
Suppose Order Value: INR 300
Loyalty Points with Customer: 500
Redeemable Loyalty Points: 0
In above case Customer can't redeem any points because 10% of order value is 30 and minimum redeemable points are 50.
CASE 2:
Suppose Order Value: INR 700
Loyalty Points with Customer: 500
Redeemable Loyalty Points: 50
In above case Customer can redeem 50 points only because 10% of order value is 70 but points can be redeemed in multiple of 50 only.
CASE 3:
Suppose Order Value: INR 4000
Loyalty Points with Customer: 500
Redeemable Loyalty Points: 50
In above case Customer can redeem 300 points only because 10% of order value is 400 but maximum points that can be redeemed are 300 only as per the settings.
What will be the value of each loyalty point?
Each loyalty point is treated as 1 indian rupee.
How to obtain loyalty program feature for my store?
Loyalty Program Feature can be purchased as an addon separately from 47shops plans. Once you purchase the addon, it is instantly applied and activated with your store. Thereafter, You may change the loyalty points configuration from Settings -> Loyalty Points Settings.